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We Service What We Sell...Plus More.

BRC Harris provides services for all of your records and information management needs. This includes services related to filing system and electronic record management, such as installations, moves, merges, purges, storage and destruction, document imaging, data storage, records retention, policies and more.

We install and service a host of storage solutions and furniture to keep your space efficient, comfortable and organized.

Plus, BRC Harris provides installation, service and warranties on print finishing equipment.

 

Design and Layout

Our design and layout services will significantly increase your existing floor and storage space. BRC Harris can help you analyze your space requirements, evaluate your available options and develop solutions specific to your business needs. In addition to floor plan design, BRC Harris experts can provide a wide variety of storage solutions such as shelving, drawers and filings systems as well as workspace solutions.

 

Installation

BRC Harris technicians install and service everything we sell, ensuring that the print finishing equipment and storage solution you buy from us (or have previously purchased elsewhere) provide years of trouble-free operation. Our installation services always include equipment operating instructions and training and we're always available when you need support.

 

Project Management

No matter how small or large the project, BRC Harris professionals can work with you from start to finish. Through an organizational assessment, BRC Harris' systems specialists will determine your needs for enhancing your current business processes based on your immediate and future business goals. For new businesses we can help you from the ground up. We then recommend optimized business solutions and provide support through to completion.

 

Equipment and Storage System Moves

BRC Harris' team of professional service technicians will move print finishing equipment and storage systems with the care necessary to ensure you are up and running in the new location without worry. Because we routinely install and service such systems we move you in less time and without the problems associated with general office and equipment movers.

 

Repair Service

At BRC Harris, we repair everything we sell...and most of what our competitors sell too. We guarantee to be on site within 48 hours - and usually within 24 hours! Our factory-trained technicians will ensure you are provided with fast, professional and accurate service. We guarantee all parts and labor for 30 days. Contact us for equipment repairs.

 

Equipment Service Agreements

BRC Harris Equipment Service Agreements are designed to keep your business moving with two preventive maintenance visits and unlimited repair visits each year. The agreements cover travel time, labor and parts up to $75 per repair visit. They vary in cost depending on the piece of equipment and its condition. Discounts are available for agreements that cover multiple pieces of equipment. BRC Harris guarantees that we will be on-site within 24 hours of a call for repair with all Equipment Service Agreements.

 

Preventive Maintenance

BRC Harris’ experienced, factory-trained technicians will completely manage your preventive maintenance on all models of equipment. Every six (6) months, we’ll provide professional maintenance and diagnose the condition of your equipment so you can plan for future repairs and avoid costly downtime. Interested in details? Download Brochure ››

 

Retention Policies

Reduce your overhead costs and increase efficiency by implementing a records retention schedule and management system. BRC Harris records management systems provide records retention solutions that include archiving schedule planning and data disposal. Our records retention consulting programs will allow you to reduce the number of files in your inventory.

 

Storage and Destruction

Document storage and destruction services allow you to reduce the number of files in your on-site inventory resulting in a reduction of overhead costs for storage and maintenance. At BRC Harris, we work with document destruction service partners to evaluate your retention and destruction policies and help you identify and purge outdated records and documents to maintain compliance with comply with the Sarbanes-Oxley Act.

 

File Relocations/Moves/Merges/Purges/Conversions

BRC Harris helps you maintain your productivity by professionally handling your file relocations during the time of transition. This includes mapping record locations with minimal interruption; sequencing and labeling each series; unloading, transporting and reloading shelves; and conducting a final inventory. BRC Harris audits the entire process from beginning to end to ensure that your files are transferred accurately. If the files need to be available during transition, we can accommodate your needs. Merging files or interfiling systems may be required as a part of a file conversion, file relocation or file centralization. Our services include moving files as needed, re-labeling, completing the document audit, and physically interfiling documents or merging files properly.

 

Software Implementation

To ensure the highest level of productivity within your organization, take advantage of BRC Harris Professional Services. Our flexible, user-friendly software solutions are adaptable to your unique business processes. BRC Harris Professional Services offers a range of services by trained professionals to help you get the most out of your document management system. We provide on-site installation and training services to get you up and running with your new system quickly. We also offer custom application design and consultation for special document management needs.

BRC Harris offers ColorBar, a label design and printing solution that allows you to maximize paper filing efficiency. ColorBar Custom Services are available to help you design your labels and integrate the design with your data. Custom color map editing ensures that the color reproduction from your printer matches your existing system, or you can create your own custom indexing system. Our ColorBar services include printing labels from your data, applying labels to folders, and complete file conversion services.

As a Smead Solutions Partner offering the entire line of Smead Software Solutions, we provide a single records management system that accommodates all forms of document. Smeadlink Custom Services include custom report configuration, setting up scan rules for automated image processing, and the creation of workflow buttons to automate functions requiring on-demand processes.

 

Software Service Agreements

BRC Harris software service agreements keep your business moving by providing service and support on installed software programs. Support by phone or on-site is available. When you have a current service agreement you receive all software upgrades free of charge.

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